Training

Welcome to the training webpage for SHINE volunteer counselors.  The materials on this page are informational and self-study materials for SHINE volunteer counselors.  Materials should only be used or reproduced with the express written approval of the Florida Department of Elder Affairs.  Questions or comments regarding materials on this site should be directed to the SHINE Training Coordinator at information@elderaffairs.org.

New Counselor Training Checklist (PDF)

SHINE SELF-STUDY COURSES:

SHINE COUNSELOR RESOURCES:

SHINE volunteer counselors provide educational materials and free, unbiased insurance counseling assistance to Florida elders, caregivers and family members on Medicare, Medicaid, Prescription Assistance, Long-Term Care Planning & Insurance, and other health care issues. If you are interested in volunteering with your local SHINE program, please contact us by calling the Elder Helpline toll-free 1-800-96-ELDER (1-800-963-5337) or email us at information@elderaffairs.org.