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Public Record Request Procedure

Public records requests are not required to be in writing. You do not have to give your name or explain why you are making a request. Simply fill in the appropriate date, address, and salutation, and describe the records you are requesting.

Follow this link for a sample written Public Records Request:

For a records request concerning the Department of Elder Affairs or the State Long-Term Care Ombudsman Program (LTCOP), please make the request as outlined below.

Send written public records requests for information maintained by the Department of Elder Affairs or the Office of Public and Professional Guardians (OPPG) to:

    Department of Elder Affairs
    Office of the General Counsel
    Florida Department of Elder Affairs
    4040 Esplanade Way
    Tallahassee, FL 32399-7000
    Email: doeapublicrecords@elderaffairs.org

    Public Records Coordinator:
    Shoshana Silver, Esq.

Pursuant to federal law, and in accordance with 42 U.S.C. § 3058g(d), all files, records, and other information maintained by the State Long-Term Care Ombudsman Program (LTCOP) or local Ombudsman entities may be disclosed only at the discretion of the Ombudsman or Ombudsman’s designee.

Please send all written public records requests for such information to LTCOP by visiting LTCOP’s website at http://ombudsman.myflorida.com/Contact or by submitting the information to:

    Public Records Coordinator:
    Zaynab Salman, Esq.
    Long-Term Care Ombudsman Program
    Phone: 850-414-2054
    Fax: 850-414-2377
    Email: LTCOPInformer@elderaffairs.org

By law, the cost of copying is 15 cents per page, unless Florida Statutes expressly authorizes a different amount. In that case, the statute imposing such a requirement must be cited.