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Adult Protective Services

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The Florida Department of Elder Affairs is committed to ensuring the safety and well-being of the elders in Florida. The Department works in conjunction with the Department of Children and Families (DCF) and the Aging Network to protect disabled adults or elderly persons from further occurrences of abuse, neglect or exploitation. Services provided may include protective supervision, placement and in-home and community-based services.

The DCF operates the Florida Abuse Hotline, to which calls alleging abuse, neglect or exploitation of vulnerable adults can be made 24 hours a day. DCF’s Protective Investigators visit each person to determine the need for and provision of on-going protective supervision and provision or arrangement of services.

If the person is 60 years of age or older and needs home and community-based services, they are referred to the Aging Network. Much of the information gathered about the elder in need of services then needs to be transferred to the Aging Network. To improve this process, the Department of Elder Affairs has developed a tool called the APS Referral Tracking Tool. DCF staff simply enters the information into the web-based tool, and an email is sent automatically to the appropriate agency responsible for providing home and community-based services to elders in that county. The information provided by DCF's Adult Protective Investigation staff is also made available to the appropriate members of the Aging Network through the APS Referral Tracking Tool.

Department of Children and Families Shares Adult Protective Services Training 

The presentation addressed mandatory reporting requirements; how to identify abuse, neglect, and exploitation; and the protective investigation process.

Click here to access the PowerPoint Presentation

How To Report Elder Abuse

Click here to learn how to report elder abuse.

Click on the available links on the left for more information about elder abuse.

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